Digital Platform - Process and Workflow management, Case management, Project Management
Process / Workflow management
design fully custom forms, tweaking everything from layouts to elements and data sources
design the path your data takes through the process, using easy visual process elements
define responsibilities and visibility according to the user's role, level and the nature of form data
get key insights into processes with customizable dashboards and reports giving the information you need
one Workflow Suite for managing structured business processes and unstructured workflows
fluid forms
visual workflows
access control
reports & analytics
Case Management
one solution to handle multiple cases and simplified and organised workflow to improve Customer Service Experience
route the case to a person or group and retour when necessary
workflow can automatically initiate actions to bring others into the fold to ensure no violation.
incident management
ticketing
bug tracking
service request
claim processing
Project Management
coordinate better on core projects with highly visual and intuitive tools to keep your team on track
intuitive project management
stay organised
manage all tasks
centralise communication
never miss deadlines